AC99 Privacy Policy — Your Data Is Safe With Us

AC99 (https://ac99.ws) takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect when you use the AC99 platform, why we collect it, and how we keep it secure.

By creating an account or using the AC99 platform, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering.

This policy is AC99's Terms & Conditions These are complementary and apply together. In the event of any conflict, the Terms & Conditions shall take precedence.

We collect various types of information to operate the AC99 platform. The categories and examples are listed below:

AC99 collects information through various methods. Each method is transparent and carried out with your knowledge.

• Direct submission: Information you provide directly through registration forms, KYC verification, payment forms, or support chat.
• Automated collection: Device and usage data collected via cookies, log files, and tracking technologies while you use the platform.
• Payment Processor: Relevant financial information generated when transactions are processed via bKash, Nagad, Rocket, or bank transfer.
• Third-party verification: Information received from identity verification services (KYC providers).
• Public Sources: Where necessary for fraud prevention, information may be sourced from government databases or public records.

AC99 uses the data it collects for the purposes listed below. Each use has a clear reason behind it, and your convenience and security are our top priority.

1. Account management: To handle registration, login, password reset, and account security.
2. Service delivery: To process gameplay, deposits, withdrawals, and bonus payouts.
3. Identity Verification (KYC): To verify user age and identity in compliance with legal requirements.
4. Fraud prevention: To detect suspicious transactions and prevent money laundering.
5. Customer Support: To handle support requests, resolve disputes, and manage communications.
6. Marketing: To send you relevant offers and promotions with your consent.
7. Service improvement: To analyze usage patterns and improve the platform.
8. Legal compliance: To comply with regulatory directives and court orders.

AC99 does not sell your data to third parties. However, limited information may be shared with specific partners as necessary to operate our services.

• Payment Processor: Only the information necessary to process transactions with bKash, Nagad, Rocket, and banks.
• KYC Verification Service: With authorized verification providers for identity confirmation.
• Game Providers: Gameplay data shared with Live Casino or slots software providers is used solely for game operation.
• Law Enforcement: Information required under a court order or government directive.
• Audit & compliance: For regular audits by the licensing authority.

All third parties we share data with are bound by data processing agreements and are required to meet AC99's privacy standards.

AC99 uses industry-leading technology and processes to keep your data safe. Our security layers are described below:

• TLS/SSL Encryption: All data transferred between your browser and our servers is protected with 256-bit SSL encryption.
• Database Encryption: Sensitive data at rest is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An extra layer of security for logging into your account.
• Firewall & DDoS protection: Servers are kept protected against cyberattacks.
• Regular Security Audits: Independent third-party experts conduct regular system audits.
• Restricted Access: Only authorized personnel can access specific data, and all access is logged.
• Data backup: Regular secure backups are maintained to prevent data loss.

AC99 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect platform functionality.

AC99 does not retain your data longer than necessary. Retention periods are determined by the type of data:

Once the retention period expires, data is securely deleted or anonymized.

AC99 respects your data rights. Your key rights are outlined below:

AC99 is intended strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

• Age is verified at the time of registration.
• Age is confirmed through identity documents during the KYC process.
• If a minor's account is identified, it is immediately closed and all associated data is deleted.
• If a Parent Has Concerns support@ac99.wsto get in touch.

AC99 reserves the right to update this Privacy Policy at any time. Notice will be provided according to the nature of the changes.

• Minor Updates: The updated date on this page will reflect any changes.
• Significant Changes: You will be notified by email to your registered address 30 days in advance.
• For legal purposes: May take effect immediately.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. Check the "Last Updated" date at the top of the page.

Contact us for any questions, concerns, or requests to exercise your rights regarding this Privacy Policy.